Privacy Policy

Soctribe.com (“Soctribe”, “we”, “our”, or “us”) operates an online platform that allows users to purchase and manage event tickets. We are committed to protecting your personal information and ensuring transparency in how we collect, use, and safeguard your data.

By accessing or using Soctribe.com, you agree to the practices described in this Privacy Policy.

When you create an account, purchase tickets, or communicate with us, we may collect personal information such as your full name, email address, phone number, login credentials, billing details, and purchase history. This information is necessary to create and manage your account, process ticket transactions, and provide customer support.

We also collect certain information automatically when you visit our website. This may include your IP address, browser type, device information, operating system, pages visited, time spent on pages, and referring website addresses. This data helps us understand how users interact with our platform and allows us to improve functionality and user experience.

Payments on Soctribe.com are processed through secure third-party payment service providers. We do not store full credit card numbers or sensitive banking information on our servers. Payment transactions are handled in accordance with applicable financial security standards. We may retain limited transaction information such as transaction identification numbers, payment status, amount paid, and transaction date for record-keeping, accounting, and fraud prevention purposes.

We use Google Analytics to analyze website traffic and user behavior. Google Analytics may collect information such as device data, usage patterns, and IP addresses in accordance with its own privacy policies. This helps us optimize our services and improve performance. Users may control certain tracking preferences through their browser settings.

Your personal information is used to operate and maintain the platform, manage user accounts, process ticket purchases, issue confirmations and digital tickets, send event-related notifications, prevent fraudulent transactions, comply with legal obligations, and improve our services. We do not sell, rent, or trade your personal data to third parties.

We may share necessary information with trusted service providers who assist in operating our platform, including payment processors, hosting providers, email delivery services, analytics providers, and event organizers where required for event management and attendee verification. These parties are required to protect your information and use it only for authorized purposes.

We retain personal data only for as long as necessary to fulfill the purposes described in this policy, including maintaining active accounts, complying with tax and financial regulations, resolving disputes, and enforcing agreements. When personal data is no longer required, we take reasonable steps to securely delete or anonymize it.

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption technologies, secure server infrastructure, restricted internal access, and password protection systems. However, no internet-based system can be guaranteed to be completely secure.

Depending on your location and applicable laws, you may have certain rights regarding your personal information. These may include the right to access, correct, delete, restrict, or object to the processing of your data, as well as the right to withdraw consent where processing is based on consent. Requests regarding personal data may be submitted to us through the contact information provided below.

Our website uses cookies and similar technologies to maintain login sessions, remember user preferences, analyze performance, and enhance user experience. You may adjust your browser settings to disable cookies, though some features of the platform, including account login functionality, may not operate properly if cookies are disabled.

Soctribe.com is not intended for use by children under the minimum legal age applicable in their jurisdiction. We do not knowingly collect personal data from children. If we become aware that such information has been collected, we will take appropriate steps to delete it.

Our services may involve data processing in countries outside your place of residence. In such cases, we take reasonable measures to ensure that appropriate safeguards are in place to protect your personal data in accordance with applicable data protection standards.

We may update this Privacy Policy from time to time to reflect changes in our services, technology, or legal requirements. Updated versions will be posted on this page with a revised effective date.